Shipping policy
At Kids Haven, we take pride in our daily shipping operations, catering to numerous customers across the UK, and we're committed to providing the utmost responsiveness.
Delivery Schedule:
Our delivery timeline comprises two distinct phases:
Processing Time: 1-2 working days
Delivery Time: 4-7 working days
In total, this spans 5-9 working days. Please be aware that our order cutoff time is 12pm UK Time. Orders placed before this time will commence processing on the same day.
It's important to note that during peak seasons like Christmas, Black Friday, and Valentine's Day, delays in delivery may occur.
We offer complimentary standard shipping, which includes tracking for your convenience.
Kindly be informed that once an order is placed, it cannot be altered or canceled before delivery. In the unfortunate event of a lost package, our solution is limited to offering a replacement or a refund. Your satisfaction is our priority. Please also check out our refund policy.
